Table of Contents
- What actually is CEX?
- How to sell items at CEX?
- How does CEX operate?
- How does one sell at CEX?
- Insurance for items from CEX
What Actually Is CEX?
Established in 1992, CEX is a UK’s second-hand goods chain that focuses on computing, technology, technology repair and selling video games, music and CD’s. Currently, the organisation has over 380 shops in the United Kingdom and more than 200 abroad. Commodities bought, sold and exchanged at CEX stores include computers, mobile phones, digital electronics, DVDs, Blu-ray movies, video games, TVs and monitors and even Music CDs.
How To Sell Items At CEX?
You most likely are interested in selling some merchandise via CEX if you are here. It would help to know what CEX is and how it operates prior to learning how you can actually benefit from its services.
How Does CEX Operate?
From 2005, CEX had been providing licenses for franchising to interested parties. CEX users can sell merchandise in-store or online with all products subject to a standard grading by the CEX team. CEX grading looks at cosmetic condition, functionality and accessories available.
The awarded CEX grades are:
- A (Mint), mint or new condition and original accessories and box,
- B (Good), good condition with all essential accessories no box required
- C (Working) poor condition but still working with all necessary accessories no box needed
- F (non-working) For phones and iPads only. You can learn more about this from the CEX website
Game consoles have a different grading depending on whether an item is boxed, unboxed or to be placed at discounted category.
Customers who visit shops of this second-hand retailer can get a product in exchange for cash or a voucher that can be redeemed at any CEX shop. Depending on the condition of a product as explained briefly above, one gets cash of around 50% or 66% of CEX’s selling price of a commodity. CEX has some premium and new release options that allow a user to get amount almost equivalent to or even higher than the new retail value of an item. For all second-hand products the company sells, it offers a 24-month warranty subject to terms. The retail store used to accept Bitcoin as payment but no longer does.
How Does One Sell At CEX
CEX allows people to sell items either in-store using any of the many CEX shops across the UK or online. One usually gets a CEX membership card which, if you lose it, can be replaced from the store you originally got your membership account.
CEX in-store Seller
You need to create an account with CEX for any of the membership types the company allows depending on your choice.
There is the Exchange Membership which allows sellers to trade in their items such as mobile devices and electronics. All you need is your and postcode, no ID required for this membership. The Exchange Membership, however, limits you from selling for cash, but you can get vouchers for your trade-ins.
You can also get a CEX Full Membership which allows you to sell any of your items for cash or vouchers. For such an account, a user needs to be over 16 years in England and Wales as well as in Northern Ireland and in possession of a valid form of ID.
Forms of identity you can use include:
- EU National Identity Card
- Current Signed Passport
- Current UK photocard Driving Licence (full or provisional)
- Disabled Drivers Permit
- Council Tax/Rent Book
- Police or Armed Forces Warrant Card
- DWP Benefit Book or Card
- Utility Bill (not older than six months for proof of address)
- A current bank/credit card/credit union/building society card statement (not older than six months).
- Debit/ Credit Card
All forms of ID must be up to date, and original as no photocopies are allowed.
For those interested in all trade-ins in Scotland, you must be 16 years or above and proof of address not less than 30 days old. Any of the documents you can use to get CEX in Scotland are:
- Valid Passport
- EU Identity Card
- UK Photo Drivers License (full or provisional)
- Young Scot Card with the “PASS” logo
- Police or Armed Forces Warrant Card
You will be informed the time it takes to get your items to get tested and graded in the store by the CEX store assistants. Usually, how long this process takes is determined by how busy a store actually is.
After commodity grading, CEX offers you a price for your items, and if you don’t accept the offered price, you will have your items returned.
Payment of the items in store to you is by cash, CEX vouchers or a bank transfer. The bank transfer takes typically one working day to get to your account.
CEX Online Seller
The other way to sell with CEX is the online mode which is facilitated by their website webuy.com. To use the service, you must create an account by signing up with CEX. The webuy.com membership is not similar to the store membership, and you cannot transfer between the two.
After creating an account, you’ll need to send the items you intend to sell to CEX, a service which is offered free of charge via Royal Mail Freepost(R48) or Collect+.
Minors, those classed as below 16 (or 18 as determined by local bylaws) years of age can also sell to CEX but only with a guardian’s consent. After consent is granted, the minor can sell with CEX both software and hardware except phones for an in-store credit voucher.
You get a shipping label, which you print and attach to your packaged item. It is your full responsibility to ensure that your package is well packed for delivery. From there, your item will be taken to be the delivery collection you have chosen.
Insurance For Items Sent To CEX
CEX provides insurance for products up to a maximum of £100. Should your products be worth more than that, you will be forced to pay for a different insurance service, like the Royal Mail Special Delivery to guarantee proper insurance.
It takes ten days to send items to CEX after placing an order, after that, you can cancel your order and start a new one if you wish to.
CEX promise to do what it takes to test and grade your items as soon as they reach them and make payments within a week. You can get payments from selling at CEX online through:
- Bank Transfer (FPS)
- CEX Voucher
Should CEX decide they do not want the items you have sent them, they can send them to you for free if you want, or recycle them for you if you make that decision.
Please note that with any type of CEX membership, there is no limit to the items you can sell.